DISPUTE RESOLUTION INFORMATION

An effective resolution system is an essential part of any business as it indicates to current and perspective customers that quality service is a vital part of what we do. Our dispute handling system is an organized way of responding to, recording, reporting and using complaints to improve service to our customers. It as well includes procedures for customers to make complaints, and guidelines for our staff to resolve them effeciently and effectively, while in return providing information back to our staff to assist prevent future dissatisfaction.

Click here to download a consumer dispute Form

upon completion, fax the form to 209-464-7373

or email the disput form, or describe in your own words

your dispute via email at: